Owner’s Representative
at Nuance
When you don't have construction expertise on your internal team, the Owner's Representative service gives you a seasoned professional in your corner — someone who understands every phase of design and construction and advocates for your interests at every step.
What an Owner's Rep Does
The Owner's Representative acts as your expert proxy throughout the entire project. We attend design meetings, review drawings for constructability, evaluate contractor bids, manage the construction contract, monitor site progress, control change orders, resolve disputes, and ensure the finished product meets the design standard you approved.
Why You Need an Owner's Rep
Architects represent design intent. General contractors represent construction efficiency. Without someone in your corner who represents your interests and your design vision, the project is vulnerable to substitutions, scope reductions, and quality compromises that accumulate quietly until closeout — when it's too late. An Owner's Rep prevents that.
Steven Jacobs as Your Rep
Having the owner of Nuance Commercial as your Owner's Representative means you have someone with real construction authority in the room — not just an administrator or scheduler. Steven's field experience and design sensibility mean he can evaluate a substitution request in real time, recognize a quality shortcut, and advocate effectively for the standard the design requires.
Key Deliverables
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Pre-Construction Advocacy
We review bid packages, evaluate GC qualifications, and negotiate contracts with your interests first.
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Design Review & Constructability
We identify issues in design documents before they become field problems — protecting both cost and design intent.
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Construction Oversight
Regular site visits, progress reviews, and quality audits throughout the construction phase.
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Change Order Management
We review and negotiate every change order to protect your budget and ensure scope changes are legitimate.
"The final build is a 100% match to the original vision — that's our commitment on every owner's representative project."— Rabbi Steven Jacobs, Owner & Principal